Scandinavian projects

Tasks will vary depending on the brand and the type of support needed. Here are the typical ones:

• Handle and resolve customer telephone calls / email enquiries / chat sessions
  Spot opportunities to promote additional services to customers
• Handle and resolve general correspondence (emails and letters) in a competent and professional manner
• Complete registrations of new product purchases
• Demonstrate the ability to work both independently and within a team environment
• Provide an exceptional standard of professional customer care
• Achieve the performance targets defined by the project.
• Show professionalism at all times and respect confidentiality where required by work partners

Here’s what we expect:

• Native speaker and writer in Danish or Swedish or Norwegian: your usage of the language is a joy for others to hear or read.
• Excellent communication skills: helping out and solving problems makes you smile with joy!
• Ability to work under pressure: those calls or messages keep rolling in, but you take it like a Kung Fu Master
• Attention to detail: there is a typo in this ad. Can you spot it?
• Calm, professional and personable manner: nobody likes Mr. Grumpy. You’re not Mr. Grumpy. All is good.
• PC literate with good keyboard skills: you’re a child of the modern age and computers don’t scarce you, right?
• Self-motivated and an exceptional team player: when we work together, we own the sky!

Here are the goodies!

• Full-time contract
• Fully paid training
• Availability: Monday thru Saturday/Sunday – rotating shifts schedules
• Flexibility in working hours
• Good prospects of career growth (in a constantly growing company)
• International and multilingual working environment
• Dynamic, open and friendly atmosphere
• 22 vacation days per year
• Salary in line with market conditions: base salary + bonus, enough for a good level of living considering local prices. Check it out: Why work in Portugal?