Multilingual projects in Greece

Several

Post Date: 11/05/2017

Job Description

Here’s the deal:

Top worldwide brands have their Customer Service located in Greece and we’re helping them find awesome professionals for this vital service.

Are you up to it?

your TASKS MAY INCLUDE

Tasks will vary depending on the brand and the type of support needed. Here are the typical ones:

Handle and resolve customer telephone calls / email enquiries / chat sessions
Spot opportunities to promote additional services to customers
Handle and resolve general correspondence (emails and letters) in a competent and professional manner
Complete registrations of new product purchases
Demonstrate the ability to work both independently and within a team environment
Provide an exceptional standard of professional customer care
Achieve the performance targets defined by the project.
Show professionalism at all times and respect confidentiality where required by work partners

the NECESSARY BASE TALENT

Here’s what we expect:

Native speaker and writer in one of this languages: German, French, English, Dutch, Italiano, Turkish, Spanish, Polish or a Scandinavian language;
Excellent communication skills;
Ability to work under pressure: those calls or messages keep rolling in, but you take it like a Kung Fu Master;
Attention to detail;
Calm, professional and personable manner;
PC literate with good keyboard skills;
Self-motivated and an exceptional team player.

what WE HAVE FOR YOU

Here are the goodies!

Full-time contract
Fully paid training
Availability: Monday thru Saturday/Sunday – rotating shifts schedules
Flexibility in working hours
Good prospects of career growth (in a constantly growing company)
International and multilingual working environment
Dynamic, open and friendly atmosphere
20 vacation days per year
Salary in line with market conditions: base salary + bonus, enough for a good level of living considering local prices.

Relocation package to Grecce
These depend on the company that you’ll be working for, but usually include:

Language courses
After-work activities
One complimentary two-way flight ticket per year
Public sector health insurance
Individual room in a shared apartment or own apartment – our client help in finding your own accommodation

Due to the nature of this position, the recruiter has requested to restrict applications to candidates with EEA (European Economic Area) nationalities.

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