Multilingual projects in Greece

Several
  • Post Date: 11/05/2017
Job Description

Here’s the deal:

Top worldwide brands have their Customer Service located in Greece and we’re helping them find awesome professionals for this vital service.

Are you up to it?

your TASKS MAY INCLUDE

Tasks will vary depending on the brand and the type of support needed. Here are the typical ones:

  • Handle and resolve customer telephone calls / email enquiries / chat sessions
    Spot opportunities to promote additional services to customers
  • Handle and resolve general correspondence (emails and letters) in a competent and professional manner
  • Complete registrations of new product purchases
  • Demonstrate the ability to work both independently and within a team environment
  • Provide an exceptional standard of professional customer care
  • Achieve the performance targets defined by the project.
  • Show professionalism at all times and respect confidentiality where required by work partners

the NECESSARY BASE TALENT

Here’s what we expect:

  • Native speaker and writer in one of this languages: German, French, English, Dutch, Italiano, Turkish, Spanish, Polish or a Scandinavian language;
  • Excellent communication skills;
  • Ability to work under pressure: those calls or messages keep rolling in, but you take it like a Kung Fu Master;
  • Attention to detail;
  • Calm, professional and personable manner;
  • PC literate with good keyboard skills;
  • Self-motivated and an exceptional team player.

what WE HAVE FOR YOU

Here are the goodies!

  • Full-time contract
  • Fully paid training
  • Availability: Monday thru Saturday/Sunday – rotating shifts schedules
  • Flexibility in working hours
  • Good prospects of career growth (in a constantly growing company)
  • International and multilingual working environment
  • Dynamic, open and friendly atmosphere
  • 20 vacation days per year
  • Salary in line with market conditions: base salary + bonus, enough for a good level of living considering local prices.

 

Relocation package to Grecce
These depend on the company that you’ll be working for, but usually include:

  • Language courses
  • After-work activities
  • One complimentary two-way flight ticket per year
  • Public sector health insurance
  • Individual room in a shared apartment or own apartment – our client help in finding your own accommodation

Due to the nature of this position, the recruiter has requested to restrict applications to candidates with EEA (European Economic Area) nationalities.

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