French Customer Support for Financial Services

Banking
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Job Description

Top worldwide brands have their Technical Support located in Athens, Greece and we’re helping them find awesome professionals – just like you, right?

See if you can figure out: Our client is an American multinational financial services corporation. Its principal business is to process payments between the banks of merchants and the card issuing banks or credit unions of the purchasers who use debit and credit cards to make purchases.

A Mediterranean paradise, ancient and modern, Athens is full of possibilities. Get involved with the vibe of this city and let its culture and traditions be a part of you!

Are you up to it?

your TASKS MAY INCLUDE

  • Handle and resolve customer telephone calls and email enquiries;
  • Demonstrate the ability to work both independently and within a team environment;
  • Provide an exceptional standard of professional customer care;
  • Achieve the performance targets defined by the project;
  • Show professionalism at all times and respect confidentiality where required by work partners.

the NECESSARY BASE TALENT

Here’s what we expect:

  • Native speaker and writer in French and fluent in English;
  • Excellent communication skills;
  • Ability to work under pressure;
  • Attention to detail;
  • Calm, professional and personable manner;
  • Ideally with experience in the field of finances and banking;
  • PC literate with good keyboard skills;
  • Self-motivated and an exceptional team player.

what WE HAVE FOR YOU

Here are the goodies!

  • Quick long distance recruitment process without any costs;
  • Full-time contract;
  • Fully paid training;
  • Availability: Monday thru Sunday – 8 hours per day;
  • Flexibility in working hours;
  • Good prospects of career growth (in a constantly growing company);
  • International, dynamic, open and friendly atmosphere;
  • 20 vacation days per year;
  • Salary in line with market conditions: base salary + performance based variable commission, enough for a good level of living considering local prices. Check it out: Why work in Greece?
  • 2 extra full salaries paid per year (pro rata);
  • Continuous staff development program and long-term career prospects;
  • Assistance with setting up tax number, bank account etc.;
  • On-site canteen;
  • Free visa support for non-EU candidates.

Relocation package to Greece

  • Free Greek language courses;
  • After-work social, cultural and recreational activities;
  • Flight ticket provided to Athens;
  • First two weeks provided in a hotel room;
  • Private sector health insurance;
  • Free support to find an apartment;

CCTalents is the best contact center recruitment agency for contact centers positions.
We work for the top contact center companies across Europe. With us, you can choose the best company and projects for you!

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JOB OFFER SUMMARY
  • Location Europe, Greece
  • Languages English, French
  • Academic degrees High school
  • Schedule Full-time
  • Contract type Fixed-term
  • Salary package €1000 - €1249
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