English Customer Support Tech Business

Gadgets Software

Post Date: 08/05/2020

Job Description

Top worldwide brands have their Customer Service located in Lisbon, Portugal and we’re helping them find awesome professionals – just like you, right?

See if you can figure out: Our client is an American multinational corporation specialized in software and technology.

A Mediterranean paradise, ancient and modern, Lisbon is full of possibilities. Get involved with the vibe of this city and let its culture and traditions be a part of you!

Are you up to it?

your TASKS MAY INCLUDE

Handle and resolve customer telephone calls and email inquiries;
Demonstrate the ability to work both independently and within a team environment;
Provide an exceptional standard of professional customer care;
Achieve the performance targets defined by the project;
Show professionalism at all times and respect confidentiality where required by work partners.

the NECESSARY BASE TALENT

Here’s what we expect:

Level of English (C1)
Excellent communication skills;
Ability to work under pressure;
Attention to detail;
Tech-savvy;
Calm, professional and personable manner;
Passionate about photography and digital cameras;
PC literate with good keyboard skills;
Self-motivated and an exceptional team player.

what WE HAVE FOR YOU

Here are the goodies!

Full-time contract;
Fully paid training;
Availability: Monday thru Sunday – 19:00 – 03:00 (the support will be given to American clients);
Flexibility in working hours;
Good prospects of career growth (in a constantly growing company);
International, dynamic, open and friendly atmosphere;
21 vacation days per year;
Salary in line with market conditions: base salary + meal allowance + performance based variable commission, enough for a good level of living considering local prices.
2 extra full salaries paid per year (pro rata);
Continuous staff development program and long-term career prospects;
Assistance with setting up tax number, bank account etc.;

Relocation package to Portugal:

After-work social, cultural and recreational activities;
Help with the rent for the first 3 months;
Private sector health insurance;
Free support to find an apartment;

CCTalents is the best contact center recruitment agency for contact centers positions.
We work for the top contact center companies across Europe. With us, you can choose the best company and projects for you!

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