Czech Customer Support for a Logistic Company

Logistic

Lisboa, Portugal
Post Date: 17/05/2017

Job Description

Top worldwide brands have their Customer Service located in Lisbon, Portugal and we’re helping them find awesome professionals – just like you, right?

See if you can figure out: Our client is a logistics solutions company specialising in the management of standardised unit-load equipment in some of the world’s most complex and efficient supply chains.

One of Europe’s greatest hidden gems, Lisbon has amazing beaches just a few km’s from town, sun, nightlife, culture and great food that are waiting just for you.

Are you up to it?

your TASKS MAY INCLUDE

Perform and receive calls to companies in several countries to schedule the collecting of equipment;
Deal with bookings, refunds, and complaints managements;
Demonstrate the ability to work both independently and within a team environment;
Provide an exceptional standard of professional customer care;
Achieve the performance targets defined by the project;
Show professionalism at all times and respect confidentiality where required by work partners.

the NECESSARY BASE TALENT

Here’s what we expect:

Native speaker and writer in Czech and English skills (B2);
Excellent communication skills;
IT skills;
Ability to work under pressure;
Attention to detail;
Calm, professional and personable manner;
PC literate with good keyboard skills;
Self-motivated and an exceptional team player.

what WE HAVE FOR YOU

Here are the goodies!

Quick long distance recruitment process without any costs;
Full-time contract;
Fully paid training;
Availability: Monday to Friday – from 7am to 4pm;
Flexibility in working hours – rotative shifts;
Good prospects for career growth (in a constantly growing company);
International, dynamic, open and friendly atmosphere;
22 vacation days per year;
Salary in line with market conditions: base salary + meal allowance + monthly bonus, enough for a good level of living considering local prices. Check it out: Why work in Portugal?
2 extra full salaries paid per year (pro rata);
Continuous staff development program and long-term career prospects;
Assistance with setting up tax number, bank account etc.;
On-site canteen.

Due to the nature of this position, the recruiter has requested to restrict applications to candidates with EEA (European Economic Area) nationalities.

CCTalents is the best contact center recruitment agency for contact centers positions.
We work for the top contact center companies across Europe. With us, you can choose the best company and projects for you!

4522